Many clients come to me in a state of extreme frustration, with lots of money that has been lost or is frozen.

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The big question on these sellers’ minds is: 

     Is Amazon accountable to no one? 

The answer is they are accountable to the independent arbitrators of  the American Arbitration Association. 

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Amazon’s Terms of Service requires Amazon to submit to binding arbitration, but very few seller's take advantage of this in their disputes with Amazon.

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For more than 30 years I have been fighting on behalf of small businesses and families against big banks, brokerage firms and insurance companies. So, I really wanted to find a way to help sellers fight back against Amazon’s abuses.

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Before we can talk about the arbitration solution, first sellers must be cautious of Amazon’s internal appeals process. It’s actually designed to ruin your case should you decide to go to arbitration.

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The way to win against Amazon is to demand that your dispute be resolved by binding arbitration in a neutral forum, the American Arbitration Association. Amazon must comply with this demand.

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Arbitration is really just a privately run court system. Many of the arbitrators that decide the cases are themselves retired judges. The main benefit is that it works out to be quicker and cheaper than going to Court. Amazon prefers arbitration because the cases aren’t made public.

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Arbitration awards are enforceable in a court, so a win means Amazon will pay, and our experience is that Amazon always complies with the arbitrator's award.

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Another great benefit to arbitrating Amzaon disputes with the Mortner Law Office is that Amazon takes it seriously. Our cases are cause an executive from Amazon located in Seattle functioning on your case with real authority to settle your issue fairly.

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Today, you can begin arbitrating your dispute against Amazon.

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Today, you can begin to be treated fairly and with respect and get the money you are entitled to. Can you afford not to take action?